CUSTOMER SERVICE & CONTACT

Whether you have a query, are in need of advice, or perhaps you have a great suggestion for us, we’d love to hear from you.

You may want to check our comprehensive list of FAQs first. If you need further help then please do get in touch with our expert team:

United Kingdom

If you’re located in the UK, please contact our team on the following email address and phone number:

Customer Services contact: service.uk@britax.com
Customer Services phone number: 01264 386034


Our UK Customer Services opening times:
Monday to Thursday: 08:30 – 17:00
Friday: 08:30 – 16:00

Republic of Ireland

If you’re located in Republic of Ireland, please contact our appointed distributor David Lowe on the following email address and phone number:

Customer Services contact: sales@davidlowe.ie
Customer Services phone number: 01 295 2111

SPARE PARTS

Original Britax replacement parts and covers are available in our online store and from your local retailer where you will find friendly staff who will advise you and order the necessary part.

BRIO Strollers and Car Seats

If you have any questions or want more informations on BRIO Strollers and Car Seats, please contact our consumer service team.

Child seat buckle

Functional faults on the child seat buckle are usually attributable to accumulations of dust and dirt. If this problem occurs, please refer to the users instructions for your child seat, which describe in detail the type of problem and what to do about it.


EUROPEAN CONTACTS