CUSTOMER SERVICE & CONTACT
Whether you have a query, are in need of advice, or perhaps you have a great suggestion for us, we’d love to hear from you.
You may want to check our comprehensive list of FAQs first. If you need further help then please do get in touch with our expert team:
If you’re located in the UK, please contact our team on the following email address and phone number:
Customer Services contact: email@example.com
Customer Services phone number: 01264 386034
Our UK Customer Services opening times:
Monday to Thursday: 08:30 – 17:00
Friday: 08:30 – 16:00
Republic of Ireland
If you’re located in Republic of Ireland, please contact our appointed distributor David Lowe on the following email address and phone number:
Customer Services contact: firstname.lastname@example.org
Customer Services phone number: 01 295 2111
Original Britax replacement parts and covers are available in our online store and from your local retailer where you will find friendly staff who will advise you and order the necessary part.
BRIO Strollers and Car Seats
If you have any questions or want more informations on BRIO Strollers and Car Seats, please contact our consumer service team.
Child seat buckle
Functional faults on the child seat buckle are usually attributable to accumulations of dust and dirt. If this problem occurs, please refer to the users instructions for your child seat, which describe in detail the type of problem and what to do about it.